Smaller inns, boutique hotels, and some back-of-house doors still use standard mechanical locks rather than electronic keycard systems. Like any mechanical lock, they need rekeying under certain circumstances.
When Hotels Need a Rekey
- A master key is lost or unaccounted for, which is a bigger risk than a single guest room key since it opens multiple doors
- Staff turnover, especially for employees who had access to master or sub-master keys
- Taking over a property and wanting to retire the previous owner's key system
Master Key Systems Specifically
Hotels typically run a tiered system: individual room keys, floor or section sub-masters for housekeeping, and a grand master for management. Rekeying needs to account for the whole hierarchy, not just the affected door, since a lost sub-master can compromise an entire floor. See master key systems for businesses for how these hierarchies work.
Doing It Without Disrupting Guests
We schedule mechanical rekeys around occupancy so guest rooms aren't pulled out of service unnecessarily.
Call 818-249-5128 or see our hotel locksmith services.